Results from the research phase materialized, once I started sketching out ideas. I began by figuring out how certain flying scenarios would work and testing them with users.
The boarding process is a common pain point for travelers. I worked out a new user flow that incorporated more touch points for the traveler to have with the airline app that would improve communication, as well as increase the efficiency for the boarding process itself.
The wireframe sketches focused on purchasing flights. I studied how Airbnb managed their booking process and felt that their focus on the destination was a natural fit for this new airline.